Terms and Conditions

1. Identification

Thinkn is a sole tradership operated by Yves van Grembergen, registered at Mosstraat 6, 3545 Halen, Belgium. Contact: yves@thinkn.eu

2. Scope

These terms and conditions apply to all services, quotations, agreements and deliveries by Thinkn to the client, unless expressly agreed otherwise in a written agreement.

3. Services

Thinkn provides IT-related services and custom solutions. The precise scope of each assignment is defined in a quotation or order confirmation.

4. Quotations and agreements

Quotations are valid for 30 days unless stated otherwise. An agreement is concluded upon written acceptance of the quotation (including e-mail). Verbal agreements are only binding after written confirmation.

5. Prices and payment

All prices are exclusive of VAT unless stated otherwise. Invoices are payable within 30 days of the invoice date. In the event of late payment, statutory default interest of 10% per year is due by operation of law and without notice of default, as well as a lump-sum compensation of 10% on the outstanding amount (minimum €50).

For projects over €500, an advance of 30% may be requested before work begins.

6. Domain names

Domain names are registered in the name of the client or in the name of Thinkn as an intermediary, depending on the arrangement. The client is responsible for timely renewal unless Thinkn manages this. Thinkn is not liable for the loss of a domain name due to external circumstances (registrar issues, expired registration, etc.).

7. Intellectual property

Upon full payment, Thinkn transfers the intellectual property rights of the delivered custom work (code, design) to the client, with the exception of:

• Reusable components, libraries and frameworks (open source or proprietary)
• Tools and modules that Thinkn offers as standard to multiple clients
• Third-party software (e.g. Odoo Community)

Thinkn reserves the right to mention the project as a reference, unless the client expressly requests otherwise.

8. Hosting and availability

If Thinkn provides hosting, it aims for maximum availability but does not guarantee 100% uptime. Planned maintenance is communicated in advance where possible. Thinkn is not liable for damage caused by hosting interruptions.

9. Liability

Thinkn's liability is limited to the amount of the invoice for the relevant assignment. Thinkn is not liable for:

• Indirect damage, loss of profit or consequential loss
• Damage caused by incorrect or incomplete information provided by the client
• Damage caused by the use of third-party software
• Loss of data (the client is responsible for their own backups)

10. Confidentiality

Both parties undertake not to disclose confidential information to third parties without prior written consent, also after termination of the agreement.

11. Privacy and data protection

Thinkn processes personal data in accordance with the GDPR. Data is used solely for the performance of the agreement and is not sold to third parties. For more information, see our privacy policy.

12. Termination

Either party may terminate the agreement in the event of a serious breach by the other party, after written notice of default with a remedy period of 14 days. Work already performed and invoiced remains due.

13. Governing law and disputes

All agreements with Thinkn are governed by Belgian law. In the event of disputes, the courts of the district of Hasselt have exclusive jurisdiction.

14. Amendments

Thinkn reserves the right to amend these terms and conditions. The most recent version is always available on the website. Ongoing agreements are governed by the terms that applied at the time of conclusion.

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Questions about these terms? Contact us at yves@thinkn.eu